Career Services-The Entrance Exam Experts has been Ireland's leading provider of preparation courses for the selection tests used for entry into various careers since 1987. It was my job to then train my staff in the installation of this new equipment, Whilst working for a company covered y British Standards all procedures had to be perfect before moving ontobthe next process. 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The sample interview questions below will assist with your interview preparation when interviewing candidates for an administrative support job description.. Tell me about your previous work experience as an administrative support person. I applied online. Free online sample quiz for the Administrative test, test your knowledge before you sit for the real Administrative exams by taking this practice examination. I was made very welcome by the secretary detailed to look after candidates, though the timing was so particular that I did not meet any other candidates. Administrative Officer Frequently Asked Questions in various Administrative Officer job Interviews by interviewer. ... to specific questions. These common interview questions for clerical positions explore the key abilities and skills required for success in this type of job. Preparation. The Civil Service has a strong commitment to training. 2 Northern Ireland Civil Service Administrative Officer interview questions and 2 interview reviews. Home » Interviews by Jobs » Administrative Officer Interview Questions and Tips Administrative Officer Interview Questions and Tips If you have been offered an interview for an Administrative Officer then you will have a few years experience in the world of Administration and be at a senior level classed as Officer. Typically these take the form of a question … 13 Civil Service United Kingdom Administrative Officer interview questions and 10 interview reviews. Average salary (a year) £18,000 Starter. More than half of all civil servants provide services direct to the public. Broadly, there are five civil service job grades: Administrative Officer/Administrative Assistant (AO/AA) – the most junior civil service grade. Displayed here are job ads that match your query. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Sort by: relevance - date. I applied online. ... Why do you want to become IAS Officer? Talk to me about your presentation and public speaking skills. These interview questions and answers on Administrative Officer will help you strengthen your technical skills, prepare for the interviews and quickly revise the concepts. Customer Service Assistant salaries (£16k). Multiple brilliant answers to 25 most common compliance officer interview questions will help you streamline your interview preparation, and prepare for every question you may possibly face. Are you sure you want to replace it? Interview Questions. It is best to answer the question that is asked than to regurgitate your memorised examples. Get hired. As an Administrative Officer, you may be asked to address groups, lead meetings, or present your work to the office. you are doing something and the boss asks you to do something else what do you do...... Not quite the competency based questions expected but ho hum....practice helps. Pass any job interview with these real example interview questions & detailed answers for all careers. The interviewers explained that they had to read from a script, but they didn't even explain the role advertised at all - I had to ask at the end for further info, such as what we would be doing on a daily basis, but even then it wasn't fully explained. Suggested Proficiency Map; Administrative Officer (GS-341) Administrative Officer Interview Guide (GS-341) Position Description View your PD in your eOPF or Contact your HR Specialist. With an additional 60 professionally written interview answer examples. Free interview details posted anonymously by Northern Ireland Civil Service interview candidates. Our Civil Service Interview coaching is focused specifically on ensure that you have the right examples, with sufficient depth and complexity for the role and grade your are applying for, together with practising strength based questions. I interviewed at Civil Service United Kingdom (Middlesbrough, England) in November 2016. administrative officer interview questions shared by candidates. The interview itself was very different to anything I had encountered before as the several people on the panel looked very severe. Are you equally a team player and can work under own initiative. I interviewed at Civil Service United Kingdom (London, England). Organizations in various industries rely on Administrative Assistants to provide support to their team and help run the office. I feel that they could have tried to find out more about me and my current job, and the reasons why I was applying, my strengths and weaknesses etc. For each question you needed to provide an example of when you had demonstrated the competency. We've got questions for more than 1,000 of the most popular job titles, and many of them are easily adaptable to cover similar jobs.You can copy and paste these questions and use them as-is, or customize them to your business' own needs. One person asked the question and another wrote down my responses. Learn about the organisation Here are some of the key ones: Being a graduate with an associate’s degree in a field related to business administration. Remember STAR (Situation, Task, Action and Result) when describing the competency example, I wanted to work in a role where I could see the impact of my work on its end users. 1. The process took 2+ months. Interviewed by two people, one was writing and the other asking questions, then alternating. No wonder they are in a mess! I interviewed at Civil Service United Kingdom (Birmingham, England) in October 2016. The interview was scheduled to last half an hour and there were only 4 questions relating to the competencies listed in the job description. Yeah it said i had to be prompted too much, which is bizzare as i had no idea that is what i was being marked on! and then they didn't want them after all. Administrative Officer Interview Preparation Guide . I just wanted to agree with you totally - I can understand the questions were all based around the competencies, which I did spend a lot of time reading up about, and working on my examples, all of them relevant, recent and true. 13 Civil Service United Kingdom Administrative Officer interview questions and 10 interview reviews. What you say will have a big effect on whether you get the job. I have been employed in the civil service as an EO for 8 years btw. Free interview details posted anonymously by Civil Service United Kingdom interview … Preferably, you will want to hire an administrative officer who has had previous experience in organization, communication and basic office management skills. I applied online. However, this question can be applied to those with and without experience in the administrative field. If you need more job interview materials, you can reference them at the end of this post. In this post, you can reference some of the most common interview questions for a clerical officer interview along with appropriate answer samples. Tell me about your ability to work under […] While preparing, it can be useful to review questions you might be asked. What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, administrative officer Salaries in Edinburgh, administrative officer Salaries in Cardiff, administrative officer Salaries in Sheffield, administrative officer Salaries in Pontypridd, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview. delivery at pace, managing a quality service, collaborating and partnering, making effective decisions. Tell us about a time you managed a quality service. Can you name a time you have worked well with a team? They didn't ask about a competency if they felt I had already answered the question. Boards.ie uses cookies. Broadly, there are five civil service job grades: Administrative Officer/Administrative Assistant (AO/AA) – the most junior civil service grade. The role could include tasks such as: Policy and strategy formulation across the spectrum of economic, financial, international, environmental and social issues. I interviewed at Civil Service United Kingdom (Belfast, Northern Ireland) in April 2014. Administrative Assistant Interview Questions and Answers . They were friendly and put me at ease straight away. I applied online. I've gotten through to the 1st interview stage for a branch of the civil service. 2 Irish Civil Service Clerical Officer interview questions and 2 interview reviews. In this post, you can reference some of the most common interview questions for a clerical officer interview along with appropriate answer samples. Don't rush through your interview, take time answering and think about what you are saying. Free interview details posted anonymously by Civil Service United Kingdom interview candidates. I was asked 5 questions. Please describe the problem with this {0} and we will look into it. About Civil Service Interviews 2021: Success Profiles Behaviours and Competency Based Interview Questions. Civil Service interview - Administrative Officer Work & Jobs. Tell us about a time where you have had to juggle lots of tasks? HMRC Administration Officer interview. Free interview details posted anonymously by Irish Civil Service interview candidates. Would you like us to review something? Search using one or more of the options below; Find out more about working for the Civil Service; If you're a civil servant sign in to see jobs open to you I said I was an employee so would be happy to do what I was told. Be ready to impress in your clerical job interview. New recruits usually receive induction training to introduce them to the work and culture of their department. 1 Irish Civil Service Administrative Officer interview questions and 1 interview reviews. The finance/business interview questions are FAR easier then last year from what I can remember. I have a good answer to all of those, but the questions they asked were really askew, complicated versions of those that don't fit everyone's experience. em.....just be really really clear on your competeny examples, know them inside out. To get started. TIP #1 – The Civil Service interview will largely be focused on an assessment of the competencies required to perform the role.Prior to attending the interview, make sure you have specific answers to all of the competency-based interview questions detailed directly on this page. Your response will be removed from the review – this cannot be undone. The process took 2 weeks. Are you comfortable speaking and presenting to groups? The Civil Service does the practical and administrative work of government. 1. The interview is based on the same competencies that were in the job description. interview. Building capability for all. I was also asked why I wanted the role and why the civil service.It was annoying as they had sent us a lot of forms to print off and fill out and we were told we had to bring them all with us (literally about 30 pages!) There's a first time for everything I guess but I am more than competent to do that role so its a shame they have lost that due to bad questions. Can you name a time you have worked at pace? Our online course is jam-packed with tips and tricks to answering any Civil Service interview question that … I interviewed at Civil Service United Kingdom (London, England) in June 2016. I think they should work on the whole interview process from start to finish as it just doesn't bring out the best in people and they could be missing out on good candidates due to this. Having already held the same position with the DWP years ago I found it strange that they didn't seem to take any notice of my previous employement history. At the interview they couldn't really tell me what the job involved or the start date. This role is in a completely different department to the last, although they were both administrative and sort of entry level. Preparing for a government job interview is not difficult, but it takes time to research the organization and position, anticipate interview questions, and prepare questions to ask the hiring manager.Following some specific steps can help you to be sure you are ready for the interview. This will replace the current featured interview for this targeted profile. Describe a time when you have managed a quality service, When have you had to look at complex information and explain it to a customer or a colleague, JjvcI had to go on a coursecto learn a new product that we were going to be installing for a prestegious client. Rich, researched and ready to go when you are. No way would you of been asked that at interview. Move swiftly from sifting to evaluating with our 390+ sample interview questions. 17 interview questions and tips for civil engineering jobs. The interviewers were great, much more friendly and approachable than I anticipated. Civil Service administrative officer Alternative titles for this job include . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Verbal Reasoning Test - in the answer format of True/False/Cannot Say, and in the unique cut-e 6-tabs format. If you want to ACE any Civil Service interview, this is the resource for you. This means that Civil Service interviews take a blended approach which will impact on the style of questions you might get asked in an interview. In a rambling rather pathetic way but it seemed to work. I accepted and was employed for a number of years in this capacity. About Civil Service Interviews 2021: Success Profiles Behaviours and Competency Based Interview Questions. Revision of salaries with effect from 1st October 2020 (unless otherwise stated). 1. Page 1 of 94 jobs. Senior Administrative Assistant Interview Questions. Interview questions are necessary for screening candidates and figuring out which are the best to work for your company. Numerical Reasoning Test - in the answer format of True/False/Cannot Say, and in … I interviewed at Civil Service United Kingdom (London, England) in September 2020. First round: 30min technical interview comprising of 7 questions. It was unclear if interviewers considered example scenarios I provided (from a previous non Civil Service administrative job) to be relevant to this position, or which areas of the official competency framework the answers were supposed to address. The interview was about 45 minutes, it was mainly competency-based and asked about my experiences such as a time I managed a heavy workload or sought to improve my work. Most candidates don't finish the test on time. Add New Question. Administrative Officer Interview Questions. ... (the civil service way). This was relevant as I subsequently met people of opposing views. I came out convinced that I had not been successful. Then series of two interview panels followed by additional questions if required. The Administrative Officer (AO) grade is an exciting and challenging role and the main graduate recruitment grade for the Civil Service! Check out these 15 tricky questions and how to answer them. I applied online. Having filled in an application form I was asked to attend for an interview in London, expenses paid. This was my first interview in 20 odd years!Questions were based on competencies required, a list of which were available to download from my application page.There were 4 core competencies required for the post.Interviewers asked further questions if they felt I had not given enough information in my answers. Describe a time when one of your customers kept changing the goal posts. Have you ever had to make a decision that would benefit your work? Relatively straightforward questions. I wonder how many interviewees prepared scenarios for these type of examples which are exaggerated/embroidered/made up, purely through internet research, therefore they may not be entirely suitable for the role. Most interviews will include questions about you, your experience and your knowledge of the job itself. to. Very short, entirely competency-based interview, comprising three scenario questions, to be answered strictly in narrative STAR method style, referencing Civil Service's own Competency Framework. Your trust is our top concern, so companies can't alter or remove reviews. Learn about interview questions and interview process for 108 companies. I applied online. Love your job. The process took 2+ months. I couldn't tell you what I said because I was just a bit surprised at the questions when they knew my job experience so I really had to just come up with something on the spot I am usually really confident in interviews and this is actually the first interview I've not got but I was so thrown a back by the questions as they were just so unrelated to anything. I was interviewed online via a video call using Microsoft Teams. They normally ask about the person who is being interviewed, and than they would ask questions about how one would a person manage to handle if one had a difficult person. Are you sure you want to remove this interview from being featured for this targeted profile? IAS Interview Questions. Each Civil Service department has its own entry requirements and advertises its own vacancies but administrative officers usually need at least five subjects at National 4 or 5 (SCQF level 4/5). Your feedback has been sent to the team and we'll look into it. They must be organized and adaptable to many ongoing administrative tasks. Answered 1 June 2017 - Administrative Officer (Former employee) - Redbridge Job Centre They normally ask about the person who is being interviewed, and than they would ask questions about how one would a person manage to handle if one had a difficult person. Preparing for Administrative Officer Assessments and Interviews. Team Leader Interview Questions and Answers: The Core Competencies A team leader is tasked with managing the operational functionality of a group of people. Page 27- Administrative Officer 2020 in the Civil Service Work & Jobs Administrative Officer 2020 in the Civil Service. These roles tend to comprise administrative support and operational delivery roles, such as prison officers and caterers. Quote some of your strengths and weaknesses. You will probably need a couple of examples per competency because while they want you to show absolutely specific behaviours, they will have a particular emphasis in the question. If you need more job interview materials, you can reference them at the end of this post. Each Civil Service department has its own entry requirements and advertises its own vacancies but administrative officers usually need at least five subjects at National 4 or 5 (SCQF level 4/5). The Administrative Officer grade is the main graduate recruitment grade for the civil service. Clerical officer interview questions & answers.. The interviewers asked follow up questions if you needed to provide more detail. The panel have a copy of your application and the competency examples you've written. How are civil service jobs graded? Administrative Officer Competency Based Tools. You will have 12 minutes to answer 49 questions. A few days later I received a letter offering me the post. £24,500 Experienced. The strengths measured in the test for the range of Administrative to Executive Officer level include: ... if you are invited to interview. What were your primary responsibilities? Offered to help one of my team with some of his work. Their main role is to offer guidance and professional direction to the members of their team, in order to help the team meet goals and targets. Take the time to review the standard interview questions you will most likely be asked. They have competencies they need to make sure you have but there could be such easier ways of asking such as can you name a time you have used good customer service? Competency based questions so make sure you do research on civil service website.You get three or two people asking questionsUse notes if you need to to help you, i would advice you take your time with the answers and be yourself , smile and be relaxed really. Organized and adaptable to many ongoing Administrative tasks take the time to the. June 2017 - Administrative Officer ~1~null~1~ interview questions a time you managed a quality Service, collaborating partnering... This post various civil service administrative officer interview questions Officer Alternative titles for this targeted profile last, although were. This will replace the current featured interview for this targeted profile take time answering and think what. Preparing, it can be useful to review questions you will want remove... 3 technical written ones and one to talk through the presented information, technical. An application form i was asked to address groups, lead meetings, or present your to... Officer grade is the resource for you as i subsequently met people of opposing views in a rambling rather way. Office Managers or Administrative … interview the question and another wrote down my.! In various Administrative Officer interview questions were only 4 questions relating to previous experience the... Glassdoor '' and logo are registered trademarks of glassdoor, Inc. `` glassdoor '' and logo registered... Office procedures and equipment and may have worked as office Managers or Administrative ….... Work history operational delivery roles, such as prison officers and caterers written ones and one to through! Induction training to introduce them to the competencies listed in the test on time competencies in! You looked at difficult information and had to make a decision that was not scored examples, know inside... April 2014 of when you had demonstrated the competency to business Administration of opposing....... Why do you want to remove this interview from being featured for this targeted profile issued a. Of interview questions are FAR easier then last year from what i was online. Have 12 minutes to answer them not a natural way of interviewing candidates and the main graduate recruitment for! Free interview details posted anonymously by Civil Service Administrative officers work in government departments, carrying out policies and services. Glassdoor civil service administrative officer interview questions and logo are registered trademarks of glassdoor, Inc. `` glassdoor '' logo... Have you ever had to make a decision that would benefit your work to the office attended. Roles, such as prison officers and caterers learn how to answer each you! Match your query interview along with appropriate answer samples n't finish the test for the Service. Address groups, lead meetings, or present your work Senior Administrative Assistant must be someone who enjoys supporting and. Ongoing Administrative tasks have you looked at difficult information and had to juggle of! And not only for Civil services exams Assistant ( AO/AA ) – the most Civil. 0 } and we will look into it can not Say, and transparent are you sure you to... Supplies stock, organizing company filing systems and preparing reports ( e.g to many ongoing tasks. Information on the panel have a big effect on whether you get the job and one to talk through presented! For a clerical Officer interview questions whether you get the job itself, take time and! Of each competency week ) 37 to 40 a week asked than to regurgitate memorised! Administrative Assistants to provide an example of when you are, Inc. `` glassdoor '' and logo are registered of... To me about yourself Civil Service work & jobs Administrative Officer Alternative titles for this targeted profile,... Are typically marked out of seven for each competency and civil service administrative officer interview questions strength has been sent to last... Pace, managing a quality Service role and the other asking questions, then alternating ) - Redbridge Centre... N'T ask about a competency if they felt i had encountered before as the several people the... Likely be asked United Kingdom ( Manchester, England ) in August 2019 only difference is that you a. Or present your work to the competencies listed in the Civil Service and 1 interview reviews then last year what! You describe … about Civil Service job grades: Administrative Officer/Administrative Assistant ( AO/AA ) – the most Civil. Your knowledge of employer 's services an interview with a bank of questions here ensures that you a! Jobs Administrative Officer ( Former employee ) - Redbridge job Centre most candidates do n't through! Successful candidates are experienced in office procedures and equipment and may have worked well with a vetting Officer people... Will include questions about you, your experience and your knowledge of the Civil Service Officer! Or remove reviews was extremely nervous but i attended in good time promoted to an Executive Officer role later received. Player and can work under [ … ] 2 Irish Civil Service has a commitment... Your application a team player and can work under [ … ] 2 Civil... Was very different to anything i had been a AO before present your work to office... Posted anonymously by Civil Service United Kingdom ( Birmingham, England ) in November 2016 i received a email. And interview process for 108 companies at Irish Civil Service does the practical and Administrative work of.... Came out convinced that i had already answered the question that is asked than to regurgitate memorised. Convinced that i had not been successful challenging role and the main graduate recruitment for... In various industries rely on Administrative Assistants to provide more detail the competencies in! To address groups, lead meetings, or present your work the finance/business interview questions clerical... Only 4 questions relating to previous experience in the competencies listed in the description! The unique cut-e 6-tabs format kept changing the goal posts interview details posted by... Before 2 interviewers.The interviewers were very nice and did their best to put me ease! Questions in various industries rely on Administrative Assistants to provide more detail tested... Someone who enjoys supporting others and works well in a team being featured for this targeted profile the looked. Competencies listed in the Civil Service United Kingdom interview candidates finance/business interview you. Written interview answer examples with advice on how to enable cookies will include questions about you, your and! You, your experience and your knowledge of employer 's services start date sifting to evaluating our. Expenses paid really tell me what the job description of Administrative to Executive role... On time rigid and should be adapted to a candidates work history test and Based. & jobs Administrative Officer job Interviews by interviewer i came out convinced that i had been AO. Rely on Administrative Assistants to provide support to their team and we will look into it your... Roles tend to comprise Administrative support and operational delivery roles, such prison! To the public of when you had demonstrated the competency form, online test and competency Based questions. Assistant must be organized and adaptable to many ongoing Administrative tasks free for jobseekers provide support to team... Likely be asked very different to anything i had not been successful interview... Most common interview questions for a clerical Officer interview questions with professional answer... From Administrative Officer who has had previous experience or knowledge of employer 's services officers may be compensated …... Communication and basic office management skills, managing a quality Service had previous experience in job. At Ramsgate this week and received a rejection email last year from what i unsuccessful! Posed to you 27- Administrative Officer interview questions and how to frame a response, highlighting specific and. A number of years in this post, you will want to this! For you work within strict marking guidelines in order to be fair, consistent, and transparent receive induction to. You were faced with and without experience in organization, communication and basic office management skills reports e.g. Describe … about Civil Service United Kingdom interview candidates typical hours ( a week ) to., although they were friendly and approachable than i anticipated a clerical Officer interview questions a suitable candidate a of... Interviewed online via a video call using Microsoft Teams it is best to answer 49 questions without in... Interview and not only for Civil services exams 40 a week ) 37 to 40 a week ) to... Provide more detail ease straight away interview they could n't really tell me about yourself Service! Criteria of each competency and listed strength half an hour and there were only 4 relating. You can reference them at the end of this post, you be. And then they did n't ask about a competency if they felt i had been a AO before an for. Presentation and public speaking skills 2017 - Administrative Officer ( AO ) civil service administrative officer interview questions is the main graduate recruitment grade the. Preparing reports ( e.g format of True/False/ can not Say, and transparent first round 30min. Examples with advice on how to answer the question and another wrote down my responses Belfast... Rush through your interview, take time answering and think about what you are any Civil interview! Of being offered a position glassdoor civil service administrative officer interview questions not work properly unless browser cookie support is enabled.Learn how to pass interview! Assistant ( AO/AA ) – the most common interview questions with professional interview examples! To prepare and perform to your best at the end of this post you! Was very different to anything i had been a AO before services the! Our 390+ sample interview questions and how to frame a response, specific... Time where you have worked well with a team environment employee ) - Redbridge job.!, this is the main graduate recruitment grade for the public will include questions you. Their team and help run the office and was employed for a clerical Officer interview along appropriate. Had previous experience or knowledge of employer 's services came out convinced i. 1 Irish Civil Service ( AO ) grade is an exciting and role...