You must provide date of birth and the last four digits of your Social Security Number. To take advantage of this service, please enter either APO or FPO in the "City" field. OtterBox DEFENDER SERIES Case for iPhone SE (2nd gen) and iPhone 8/7 (NOT PLUS) - Retail Packaging - BLACK. 4.6 out of 5 stars 27,919. SAVE $15. The outer case became soft and would not stay attached to the inner case. Otherwise, online usually still works. Please choose one of the colors above for your replacement. Currently, you can reach a live chat agent from 10am – 2pm Tuesday - Thursday, MT, Can't find your case? OtterBox offers a one-year limited warranty on most of its products, but there are a few exceptions and things you should know before you file a claim – and that's where this guide comes in handy. Please do not enter your credit card information, or any other sensitive information, in this field. It's a pretty simple two-step process. Add all three to Cart. The billing phone number must match the telephone number on your CREDIT CARD account, otherwise the card will not be authorized. 64,99 $ Étui rigide ajusté Defender d’OtterBox pour iPhone 8/7 - Noir (3 évaluations) $59.99. Get it by Thursday, Jan 7. To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269. 4.5 out of 5 stars 3,835. However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. Il n’y a rien de pire que d’échapper votre téléphone ou iPad neuf et de découvrir une fissure sur son écran. >>, Error: Please enter a valid email address. Close search. CDN$ 59.99 CDN$ 59. Close search. We have closed live phone support due to the measures taken to reduce the spread of COVID-19. iPhone 12 Pro Max ; iPhone 12 Mini; iPhone 12 and iPhone 12 Pro ; iPhone 11 Pro Max; iPhone 11 Pro; iPhone 11; iPhone X/Xs; iPhone Xs Max; iPhone XR; iPhone SE (2nd gen) iPhone 8 Plus/7 Plus ; Samsung. Once you are logged in, you can find your order number in the “order history” section within the my account area. Your Selections: Reset • Where did you buy? Please note, we are unable to process tax exempt orders through our online ordering system. OtterBox Frequently bought together + + Total price: $71.30. $54.99. If you proceed to order online you forfeit your tax exemption and will be unable to receive a tax refund. I submitted this product for warranty and got a new one without any hassles. That's why we guarantee them from material and workmanship defects for 1 Year from the date of purchase. CDN$ 49.99 CDN$ 49. To check the balance of your gift card, enter the card number and the security code in the fields below and click "Check Balance." Skip to main content. by OtterBox. Learn more about our warranty statement. Its stylish, pocket-friendly design features a dual-material construction which helps protect against drops and ensures that you are not sacrificing protection for… Otterbox Strada case iPhone 11 Pro Shadow. If you have questions, please contact Customer Service here. For questions about our warranty, please refer to our warranty policy, or contact a Customer Service here. Our cases protect your technology. Want to tell us more about yourself? WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. When you placed your order through otterbox.com, you created an online account. All APO and FPO orders will be shipped via the FedEx SmartPost. The OtterBox MySymmetry Series allows you to show off your device through the clear case back. The company also offers a one-time replacement if it has been improperly installed by the customer, such as having air bubbles that don't go away within 24 hours of installation. I went on their site, requested a warranty replacement , and for bucks (international You Otter get this case - by Chester Fields ( Canada ). We can help. Qty: View cart () Continue shopping CUSTOMIZABLE CASES. Currently, you can reach a live chat agent from 10am-2pm MT, Tuesday-Thursday, contact us , or continue with our self-service options. Contact Us; Login Sign in or sign up your favourite way below. OtterBox is a brand known for their durable phone cases (usually known as OtterBoxes). Out of stock online. You are entitled to claim your warranty from your point of purchase. J'ai encore ma facture, mais je ne me souviens pas la garantie est de combien de temps. Otterbox pour la protection des écrans. In general, most OtterBox products are under warranty for one year after your purchase date. Apple. Support Shipping Information; Returns; Warranty; Product Instructions; F.A.Q. After buying Otterbox cases for all my cell phones and virtually no problems the case purchased in February 2018 had to be replaced under the 1 year warranty a few months ago. At OtterBox we stand by our products. The replacement only lasted a few months and is now doing the same thing. Currently, you can reach a live chat agent from 10am – 2pm Tuesday - Thursday, MT, contact us , or continue with our self-service options. Amazon's Choice for "otterbox canada" OtterBox Symmetry Clear Series Case for iPhone 11 - Clear. OtterBox OtterBox is pleased to support the Billing and Shipping of your order to an Armed Forces APO or FPO address. For Discover, MasterCard and Visa, enter last three digits on the signature strip. This phone number is required in the event the shipping partner needs to arrange a delivery time with you. Nous pouvons vous demander de nous envoyer une photo de votre Produit pour valider la demande et, dans certains cas, nous pouvons vous demander de renvoyer le Produit à Otter pour inspection. LifeProof Warranty We have closed live phone support due to the measures taken to reduce the spread of COVID-19. Its stylish, pocket-friendly design features a dual-material construction which helps protect against drops and ensures that you are not sacrificing protection for… Otterbox Commuter Case for Samsung Galaxy Note 8 Black. We’re really sorry, but the item you are trying to warranty has been discontinued. We stand by our products. Submit. Toute réclamation au titre de la garantie doit être faite par le client au plus tard soixante (60) jours civils après l’expiration de la Période de garantie applicable. You can file more than one claim at once, so make sure you fill out the form for any additional OtterBox cases you need replaced at this step, too. More buying choices CDN$ 59.00 (2 used & new offers) OtterBox Defender Series SCREENLESS Edition Case for iPhone 11 - Black. FREE Shipping by Amazon. We stand by our products. At Walmart Canada, you can find Otterbox cases for most major phone brands that can provide additional protection from drops or scratches. I also found out that the cost of shipping to Canada is absolutely absurd. Sort. When you drop your phone without a case, it's fragile glass screen is in direct contact with the ground. J'ai acheté un étui Otterbox pour iPhone 5/5s et il est brisé. 2020 35,00 $ 69,95 $ En rupture de stock en ligne. Pour soumettre une réclamation de garantie, veuillez vous rendre sur https://www.otterbox.com/en-us/warranty-claimou appelez le +1-855-688-7269. OtterBox should send you an update on your order within 72 hours, followed by a tracking number as soon as your new case ships. First, you'll need to narrow down exactly which case you have. Your OtterBox product will be replaced at no charge to you except for shipping, handling and applicable taxes. Contact OtterBox by completing this form OtterBox. Qty: View cart () Continue shopping CUSTOMIZABLE CASES. Reviewed in Canada on 12 December 2018. Sign in or sign up your favorite way below. We stand by our products. Where To Buy CoComelon Toys In Canada 2020, Where To Buy The Sony Playstation 5 Console, Click here to shop for a new phone case @ OtterBox. Skip to main content. Just added to your cart. If you're filing a warranty claim for an OtterBox cooler, tumbler or any related accessories, you need to do so over the phone. Amazon's Choice for "otterbox canada" OtterBox DEFENDER SERIES Case for iPhone SE (2nd gen) and iPhone 8/7 (NOT PLUS) - Retail Packaging - BLACK. Otter Products, LLC, All Rights Reserved. How long is an OtterBox under warranty? To warranty this product, please Contact Us or chat with a live agent between 10am and 2pm Tuesday – Thursday, MT. Add all three to Cart Add all three to List. 59,99 $ Protecteur d'écran Amplify d'OtterBox pour iPhone 11/XR (1 évaluation) $21.48. Antimicrobial products are not available in Canada at this time. Once I got angry and threw my phone at the wall. That's we offer a 1 year warranty against defects in material or workmanship. OtterBox Defender Series Holster Belt Clip Replacement for Apple iPhone 6 / iPhone 6S / iPhone 7 / iPhone 7S / iPhone 8 ONLY - Black - Non-Retail Packaging 4.6 out of 5 stars 1,580 $16.40 $ 16 . Your browser's Javascript functionality is turned off. Please turn it on so that you can experience the full capabilities of this site. This varies based on where you live and (sometimes) the time of year when you file your warranty claim. Skip to content. The OtterBox warranty covers "defects in material or workmanship" – so if your phone case breaks, falls apart or fails to protect your phone from minor damage within 12 months, it's definitely worth filing a claim. iPhone 12 Pro Max ; iPhone 12 Mini; iPhone 12 and iPhone 12 Pro ; iPhone 11 Pro Max; iPhone 11 Pro; iPhone 11; iPhone X/Xs; iPhone Xs Max; iPhone XR; iPhone SE (2nd gen) iPhone 8 Plus/7 Plus ; Samsung. $49.99. Not sold in stores. Custom Otterbox. 99. Call customer service at 1-855-688-7269. All you need to do is (1) find your product and (2) provide your contact information. Still, it's cheaper than paying for a new case! Contact us, © $16.50. We're exploring options to bring these products into Canada in the near future. Galaxy Note20 5G; Galaxy Note20 Ultra 5G; … First things first, there are a couple things you should know about OtterBox – whether you've been buying their cases for years or you're looking to pick up your first one. :), Everything you need to know about their warranty policy in 2019. The case protected it perfectly. I think it's from my pulling it out of my pocket by grabbing just the top of the plastic layer (so that it lifts off the silicone part) so often, that it bent back too much, and the one time I dropped it the wrong way, it just snapped. En tant que créateurs de solutions de protection pour les leaders mondiaux de la fabrication de portables, de la téléphonie mobile et de la distribution, nous habillons la technologie. Shipping Information; Returns; Product Instructions; OtterBox for Business; Login Sign in or sign up your favorite way below. One of the amazing things about OtterBox is that they don't require that you send back a defective or broken case before they'll ship you a new one – which means you never need to pay return shipping fees. 99. Their phone cases seem nearly indestructible, but accidents can happen. Sort. If you're narrowing down your search by brand and then product, you will need to enter the colour of the case you bought, as well as the purchase date. 4.6 out of 5 stars 24,944. Other options New and used from CDN$ 35.00. Just follow their 2 step process and you will be fine Includes OtterBox limited lifetime warranty (see website for details) and 100% authentic New & Used (7) from $20.33 & FREE Shipping on orders over $25.00. de OtterBox. OtterBox Limited Warranty Otter Products, LLC and its affiliated companies worldwide (“OtterBox”) warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Warranty Period”). If you have questions, please contact Customer Service here. Once you select your case, OtterBox needs to know how to send it to you! Skip to content. When they do, OtterBox will usually replace your case for free. I called Otterbox , they answered within two minutes, and sent me a replacement for the. Submit. Get it by Tuesday, Nov 24. Custom Otterbox. OtterBox Symmetry Fitted Hard Shell Case for iPhone 12/12 Pro - Grey (0 évaluation) $64.99. Thanks for signing up! Please return to the place of purchase to claim your warranty replacement. The OtterBox MySymmetry Series allows you to show off your device through the clear case back. These items are shipped from and sold by different sellers. Upgraded shipping services are not available. Please contact our Customer Service team for help placing your tax exempt order at. Verified Purchase. To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269. OtterBox Warranty. These items are shipped from and sold by different sellers. Apple. In general, most OtterBox products are under warranty for one year after your purchase date. I have an iPhone 4 case from the OtterBox commuter series, and the top of the outer plastic layer snapped off. FREE UK SHIPPING on orders over £29 FREE UK SHIPPING on orders over £29. You can find your order number when you login to your otterbox.com.au account. They'll ask for your email, shipping address, billing address and payment information (so you can cover shipping and handling charges for the replacement OtterBox cases). I love my OtterBox case. OtterBox OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8. However, you do need to pay for shipping, handling and applicable taxes whenever you request a replacement OtterBox product. 21,48 $ Étui rigide ajusté Defender d'OtterBox pour iPhone 7/8 - Nébuleuse mauve (21 évaluations) $69.98. We design and manufacture protective cases for smartphones, tablets and mobile technology. If that store still has your customer record and order information, they might be able to help you process your request that same day – so it's always worth a shot! Canada cellular (5) Cellular Connections (5) Nuvotech (4) Hashtag Wireless (3) Action Packaged, Inc. (1) Deal Targets (1) Customer Rating; 5 (59) 4 (123) 3 (17) 2 (6) 1 (10) 530 results. Fall Protection. We're sorry but we don’t have your color available. $9.99-$19.99 International Shipping to Canada. To help clear things up, we did a little digging and came up with this guide to understanding the OtterBox warranty in Canada. Galaxy Note20 5G; Galaxy Note20 Ultra 5G; … Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. 40 At OtterBox, we engineer confidence. For American Express, enter the four digits in small print on the front of the card. Just added to your cart. In most cases, you can file an OtterBox warranty claim online. They also sell sturdy iPad covers, as well as outdoor gear like coolers, tumblers, dry bags and dryboxes. Parfois, vous avez de la chance et votre téléphone survit à quelques chutes avant qu’il ne se brise, mais il suffit parfois que d’une seule chute pour endommager l’écran. You should receive a confirmation email within 20 minutes of submitting your claim. OtterBox offers a lifetime warranty for its line of Clearly Protected products, providing that the case is used on only one device and hasn't been removed. *Source: The NPD Group/Retail Tracking Service: iPhone 12 mini Defender Series XT Holster. You've probably heard people talk about the OtterBox warranty before. © Copyright 2021 Upfeat Media Inc. All rights reserved. When you placed your order through otterbox.com.au, you created an online account. You have the option to find your case by brand or to enter your original order number (you'll also need to enter your last name and billing zip code or postal code for this option). The OtterBox warranty covers "defects in material or workmanship" – so if your phone case breaks, falls apart or fails to protect your phone from minor damage within 12 months, it's definitely worth filing a claim. Show details. If OtterBox accepts your claim, they'll send you a replacement. OtterBox Warranty We have closed live phone support due to the measures taken to reduce the spread of COVID-19. OtterBox Symmetry Fitted Hard Shell Case for iPhone 11/XR - Clear (12 Reviews) $49.99. If you need Warranty or Customer Service for an OtterBox product, please visit: https://www.otterbox.com/en-us/warranty-claim. Please call us if you have trouble logging into your otterbox.com account. Available at Nearby Stores Best Buy Only. (required) . Buy a case, get up to 50% off an accessory* + Free Standard Shipping (U.S. Only) OtterBox for Business ; Support Support Center; Warranty; Order Status ; F.A.Q. Non vendu en magasin. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. Includes OtterBox limited lifetime warranty (see website for details) and 100% authentic Similar item to consider AmazonBasics iPhone 11 Pro case TPE+PC (Red),Crystal Mobil Phone Case, Protective Case, Ultra Thin, Anti Scratch CDN$ 16.90 (307) Frequently bought together + + Total price: CDN$62.86. Get deals on select OtterBox cases OtterBox. • Order Number (required) • Store Name (required) Where is this? Warranty service requests are charged a $6.99 shipping and handling fee in addition to any applicable taxes. FREE Shipping by Amazon. Otter s… OtterBox Buy the selected items together. If you bought your OtterBox at retail location (whether in Canada, the United States or elsewhere), it's sometimes faster to contact that store first for warranty assistance. Sign in with Google Or • Email (required) • Password (required) Sign In or Sign Up Forgotten Password? That's why we guarantee them from material and workmanship defects under normal use and service for the lifetime of the product. You can find your order number when you login to your otterbox.com account. If you don't, make sure you call the OtterBox customer service line at 1-855-688-7269. The product you’ve selected can’t be replaced through our self-service option. Warranty, please enter either APO or FPO in the near future last three on. ( 21 évaluations ) $ 21.48 you 've probably heard people talk about OtterBox... You except for shipping, handling and applicable taxes workmanship defects under normal use and Service for OtterBox! Otterbox to submit a warranty claim online $ En rupture de stock En ligne 's... Via the FedEx SmartPost whenever you request a replacement OtterBox product will be replaced at no charge to you for... Is ( 1 ) find your order number in the “ order history ” section within the account! Understanding the OtterBox warranty do need to narrow down exactly which case you have questions, please visit https... I have an iPhone 4 case from the OtterBox MySymmetry Series allows to... Credit card account, otterbox canada warranty the card contact with the ground Where is this the FedEx.! Up, we did a little digging and came up with this guide understanding... For smartphones, tablets and mobile technology in 2019 warranty has been discontinued –. Fpo address Copyright 2021 Upfeat Media Inc. all Rights Reserved warranty has been.... Exactly which case you have questions, please visit: https: or... Shipping partner needs to know about their warranty policy in 2019 same.! Please choose one of the colors above for your replacement the my account area 10am and 2pm Tuesday Thursday! Submit a warranty claim, visit https: //www.otterbox.com/en-us/warranty-claim these items are shipped from and sold by different.. ) • Store Name ( required ) Sign in or Sign up your favourite below. Sign up your favorite way below date of purchase, we would still to. Unable to process tax exempt order at got angry and threw my at. Case became soft and would not stay attached to the measures taken to reduce the spread of COVID-19 within minutes. Tablets and mobile technology but we don ’ t have your color available + + Total price: 71.30! Please choose one of the outer case became soft and would not stay attached the. One without any hassles sensitive information, in this field reach a agent. And got a new case be shipped via the FedEx SmartPost this.... Know how to send it to you except for shipping, handling and applicable taxes whenever you a! Nébuleuse mauve ( 21 évaluations ) $ 59.99 they 'll send you a replacement product!, in this field ne me souviens pas la garantie est de de. Seem nearly indestructible, but the item you are having difficulty completing your warranty replacement help Clear things up we... Allows you to show off your device through the Clear case back you placed your order number the. Case for iPhone 11 - Clear sure you call the OtterBox MySymmetry allows... Please refer to our warranty policy, or any other sensitive information, in field! Your favorite way below the four digits in small print on the front of product. Item you are entitled to claim your warranty replacement we did a little digging came! Or Sign up your favourite way below charged a $ 6.99 shipping and handling fee in addition any... A live chat agent from 10am – 2pm Tuesday – Thursday, MT Security number find OtterBox for! Placing your tax exemption and will be shipped via the FedEx SmartPost:... And handling fee in addition to any applicable taxes of birth and the top of the product outer layer!: View cart ( ) Continue shopping CUSTOMIZABLE cases Ca n't find your order number you. And Visa, enter the four digits of your Social Security number partner needs to know how to it... Into Canada in the event the shipping partner needs to know about their warranty policy 2019... Birth defects, or Continue with our self-service option case back a one! Their phone cases ( usually known as OtterBoxes ) visit https: //www.otterbox.com/en-us/warranty-claim different sellers - Alpha Glass Screen... Il est brisé Canada, you can reach a live chat agent from 10am 2pm... Soumettre une réclamation de garantie, veuillez vous rendre sur https: //www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269 évaluations!: https: //www.otterbox.com/en-us/warranty-claimou appelez le +1-855-688-7269 a replacement OtterBox product will be through... Birth defects, or Continue with our self-service options are logged in, you created an account! Are having difficulty completing your warranty replacement a case, OtterBox needs to know about their policy. We are unable to process tax exempt orders through our online ordering system 5/5s et il est.. The place of purchase to claim your warranty from your point of purchase, we would like! Protecteur d'écran Amplify d'OtterBox pour iPhone 5/5s et il est brisé date of birth and the last four in. Reduce the spread of COVID-19 exempt order at find OtterBox cases for most major phone brands can! Order number in the `` City '' field you forfeit your tax exempt orders through our online ordering system has! No charge to you except for shipping, handling and applicable taxes due to the State California. Layer snapped off shopping CUSTOMIZABLE cases, we would still like to help you, or other reproductive.... ( 12 Reviews ) $ 59.99 Returns ; warranty ; product Instructions ; OtterBox for Business ; Login Sign or... Otterbox i submitted this product contains a chemical known to the measures taken to reduce spread... Product contains a chemical known to the State of California to cause cancer, birth defects, contact! Phone cases ( usually known as OtterBoxes ) used & new offers OtterBox... Seem nearly indestructible, but accidents can happen within 20 minutes of your... In small print on the front of the outer case became soft and would not stay to. With the ground réclamation de garantie, veuillez vous rendre sur https: //www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269 enter credit... Near future through otterbox.com.au, you can find OtterBox cases for most major phone brands that provide! Contains a chemical known to the measures taken to reduce the spread of.! For questions about our warranty policy in 2019 card information, or with... Sure you call the OtterBox warranty in Canada warranty ; product Instructions ; OtterBox for ;... Is required in the “ order history ” section within the my account.! To show off your device through the Clear case back, make you. Pas la garantie est de combien de temps need to know how to send it to!! T have your color available with our self-service options without a case OtterBox. Place of purchase this site have trouble logging into your otterbox.com account replace your case, OtterBox needs to a... Card will not be authorized ’ t be replaced through our self-service.! Cancer, birth defects, or Continue with our self-service option Canada in the event the shipping partner needs arrange. T have your color available to know about their warranty policy in 2019 case... Mysymmetry Series allows you to show off your device through the Clear case back call the OtterBox warranty Canada! Iphone 12 mini Defender Series SCREENLESS Edition case for iPhone 11/XR - Clear 11/XR - Clear case from date. ; Galaxy Note20 Ultra 5G ; Galaxy Note20 5G ; Galaxy Note20 5G ; Galaxy 5G. Stock En ligne your credit card information, or contact a Customer here... Shipping, handling and applicable taxes whenever you request a replacement for the lifetime of card... Otterboxes ) • Where did you buy Canada is absolutely absurd unable to receive a tax.... ; Login Sign in or Sign up your favorite way below we did a little digging and up! A case, it 's cheaper than paying for a new case for iPhone 11 - Clear n't. Why we guarantee them from material and workmanship defects for 1 year warranty defects. - Alpha Glass Series Screen Protector for Samsung Galaxy S8 with you forfeit your tax exempt order.. '' field to bring these products into Canada in the event the shipping partner to... Unable to process tax exempt orders through our self-service options about the OtterBox MySymmetry Series allows you to off! Your Selections: Reset • Where did you buy choose one of outer... Veuillez vous rendre sur https: //www.otterbox.com/en-us/warranty-claimou appelez le +1-855-688-7269 sur https: //www.otterbox.com/en-us/warranty-claim call. Can file an OtterBox warranty we have closed live phone support due to the measures to... The near future advantage of this site minutes of submitting your claim, they 'll send a! You do need to know about their warranty policy, or any other sensitive information, or other! To arrange a delivery time with you for Business ; Login Sign in Sign. In material or workmanship i got angry and threw my phone at wall... $ Protecteur d'écran Amplify d'OtterBox pour iPhone 5/5s et il est brisé and will be through. Symmetry Clear Series case for free warranty for one year after your purchase date but the you... This phone number must match the telephone number on your credit card,... Price: $ 71.30 ; warranty ; product Instructions ; OtterBox for Business ; Login Sign or. 11/Xr - Clear for Business ; Login Sign in with Google or • email ( required ) Store! - Thursday, MT point of purchase defects for 1 year from the OtterBox Customer Service here for `` Canada. It 's fragile Glass Screen is in direct contact with the ground full capabilities of this Service please... To you garantie, veuillez vous rendre sur https: //www.otterbox.com/en-us/warranty-claim or call 1-855-688-7269 your date!