5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. - Your product serial number or production week as indicated on the product. - Repairs or product modifications and alterations have been carried out by unauthorized service organizations or persons. TP-Link Emulators. When visiting Philips Consumer Care, please make sure to bring along the below: 1. Philips lighting . - The product is defective due to wear of parts, which are consumable parts by their nature. Philips hues come with a number of variations. © Koninklijke Philips N.V., 2004 - 2021. Easy to shape into nearly any form, simply use the tape on the back to attach it to any solid surface. For consumers. - The defect is caused by connection to peripherals, additional equipment or accessories other than those recommended by Philips. Except as set forth above, there are no other express or implied warranties. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. Die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte (im Folgenden „Geräte“ genannt). Contact details for your lighting questions. You can also contact our Consumer Care Team regarding the above products. The lighting options have become more expanded with the help of this brand. Philips reserves the right to amend the terms and conditions if necessary. Smart Home. This product is specifically designed and developed for domestic use in normal conditions and operation only. We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. Philips products are designed and manufactured to the highest standards and deliver highquality  performance, ease of use and ease of installation. We check over 130 million products every day for the best prices. Warranty. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). More from Signify. All rights reserved. Use our troubleshooting tool to see if you can resolve any issues yourself or alternatively book your product in for a repair or exchange. vacuum cleaner bags, or filter cartridges. Amazon Singapore. spend of $100, and not applicable to HD9860/91, HX9924/46, SP9860/13, PSG9050/26, EP3246/70, FC6904/61, GC350, and GC362 . If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. Philips’ obligations under Clause 1 are limited to the repair and replacement of defective Product. 2 years I think. I can easily unsubscribe at any time! If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. GPL Code Center. In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. Be part of the Retiree Rescue project as a certified rescuer with training provided by Singapore Heart Foundation. Still we offer a warranty period as follows: Warranty is 2 years or 60 000km, whichever is shorter. 3. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. - Non-electrical parts are not covered under warranty (e.g. You are now visiting the Philips lighting website. Warranty policy Warranty Policy and Terms and Conditions Here you can download your warranty policy and terms and conditions for the Professional Luminaires, LED lamps, Components. 2. If you offer your product for service in Singapore, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty;. The warranty does not cover losses consequent in nature, including but not limited to loss of data or loss of business. Philips will retain defective parts, modules or equipment. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. For professional, Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply.). You'll find them all here. For On-Site Repair service, Philips shall not be obliged to install, dismantle or otherwise work on any Product that is not on ground level (e.g. To check the warranty policy, period and terms for your product, please choose between below categories. During the warranty period, Philips or its authorized service provider will repair, free of charge, parts and modules of a materially defective Product with new or refurbished parts, and return such Product to the Consumer in working condition. Philips Hue Singapore - Shop for best Philips Hue online at www.lazada.sg Standard Halogen, Hiper and Signaling lamps, Warranty is 1 year or 30 000km, whichever is shorter, Warranty is 3 months or 10 000km, whichever is shorter, Water purification and filtration devices (excl. Incredible shopping paradise! Warranty. Incredible shopping paradise! You Can't Reliably Control Your Philips Hue Bulbs . Sie haben die Unterlagen zu Ihrem Philips Produkt verloren? Incredible shopping paradise! Discover the Philips series of Household products and Domestic Appliances. Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. Our remedies under warranty will not extend or renew the applicable warranty period. Replacement will be offered at Philips discretion and the warranty will continue from the date of original purchase. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Unless statutory provisions of applicable law provide otherwise, our obligations under warranty will be limited, at our option, to either repair, provide a replacement product for the defective product or to offer an appropriate refund for the purchase price for the defective product. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. It is for my UK bought ones, anyway. - Defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. Works with Both PHILIPS HUE, r equires a connection to the Philips Hue bridge. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. If the product is no longer within its warranty period, you can contact the nearest authorized Philips Service Centre directly. We are entitled, at our option, to replace the defect product covered by warranty with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product in the event that a same product is unavailable. In the unlikely event of a defect during the warranty Philips Personal Health, hereinafter ‘Philips’, will arrange for your product to be serviced in the country of use. • Philips Hue Light Bulb • Philips Hue White Ambiance • Philips Hue LightStrip • Philips Hue Go Email us. To be able to help you efficiently when you contact Philips or its service partners please have available: - The product type- or model number (also sometimes called model ID), - The proof-of-purchase (e.g. Home Products ... Lamps & Fixtures; Explore Hue Philips Hue Benefits; About Hue; Philips Hue App; Blog; Explore Features. Hue Bridge. o Product is found to be tested within product specifications (i.e. Philips Hue 929001173762 Smart Wireless Dimmer Switch with Remote, Installation-Free, Exclusive for Philips Hue Smart LED Light Bulbs 4.7 out of 5 stars 505 $29.00 Email us. replacement CO2 Cylinder). Sorry, your subscription to our newsletter failed. LIMITED WARRANTY . Philips APAC Centre Level 1. Philips Hue is personal wireless LED lighting. If you do not receive it within 48 hours, please contact us. More from us. The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. If not, please select the correct country in the upper right corner of this website, select your product and open or download the warranty statement again. You may also gain access to the latest savings, promotions, and product news. This limited warranty does not affect the Consumer’s statutory rights under law. Proof of purchase (Receipt/Tax Invoice) 2. Requires the Hue … For consumers. Dimension: 480 x 90 x 109. You are now visiting the Philips lighting website. Blender Jar, Vacuum Hose, Juicer lid), - In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or the support section of this web site for additional support, before contacting Philips or your dealer. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Suggestions. 6. 2. See all products. There are currently no items in your shopping cart. - Claims for damaged and/or missing parts (incl. 1. I can easily unsubscribe at any time! View Entire Discussion (15 Comments) More posts from the Hue community. Philips product (Including accessories) Location: 622 Lorong 1 Toa Payoh. Philips Electronics Singapore Pte Ltd (“Philips”) hereby guarantees to the original retail purchaser (“Consumer” or “You”) that its Personal Health products (“Products”) are free from defects in material, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. The warranty period in Singapore for the product categories mentioned in the heading of this document is 12 months, with the following exceptions: (X-treme Vision, X-treme Vision Plus, Racing Vision, White Vision, Color Vision, Vision Plus). Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. IMPORTANT – you are required to show valid proof of purchase (Invoice if required), which must identify dealer’s stamp, the location of purchase, date of purchase, product model and product serial number clearly. Philips lighting is a global market leader with recognized expertise in the development, manufacturing & application of innovative (LED) lighting solutions. This document only applies to consumer products. Ambiance; Entertainment; Daily Lighting ... Samsung Smart Things; Support Warranty. Contact Philips Singapore Due to a technical issue, you may receive the order confirmation email later than expected. Subject to the terms and conditions hereof, Signify as the manufacturer, warrant that the product is free from defects in materials and workmanship for a period of two (2) years after the date of purchase, unless a different period is stated in or on the packaging of the product and subject to maintenance of the product in accordance with the care and cleaning instructions laid down in the user manual. Please verify that the country indicated in the heading of this document is the same as the country where you intend to use your Philips product. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. - A diagnosis charge will be levied, if it is found that the Product is not defective due to the following: o No power because power plug is not plugged in or switched on or no power at power points. Philips contact details can be found on this website. Activate your lights and favourite light scenes with the Hue Tap smart light switch. The warranty excludes, or does not apply: - If the proof-of-purchase has been altered in any way or is made illegible. Newest products, latest trends and bestselling items from Singapore, Japan, Korea, US and all over the world at highly discounted price! 1. Philips Hue Account. Bring your smart home to life with the most connected light in the world. Philips Hue is not just a smart bulb, it's a smart lighting system. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. This product is specifically designed and developed for domestic use in normal conditions and operation only. (, Track your Pregnancy with #1 Pregnancy App Worldwide. For consumers. *Philips values and respects your privacy. Philips Retiree Rescue Project While automated external defibrillators such as Philips HeartStart AED are situated in public, most witnesses of a sudden cardiac arrest remain bystanders. LED light. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. ... Products must be unused and kept in its original packaging to be returned to our light shop in Singapore. For professional products the warranty terms of the sale- or purchase agreement applies. Singapore... Home; Suggestions. $621.91 . contract or tort) shall not exceed the original purchase price paid for the Product. - Claims for loss of use or inconveniences due to any malfunction, damages caused by lightning, water or other liquid intrusion, fire, flood, accident, negligence, misuse or improper handling/operation. Other Philips products; Warranty and legislation; Where to buy ; For professionals. The Philips Service and Repair page offers support and troubleshooting to ensure that you are getting the most from your product. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. - If the defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the user manual. We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. Enjoy $30 off* your next purchase at the Philips online shop Register an eligible product for warranty coverage and easy access to product support Be the first to … Home Luminaires Warranty Policy. o Usage of wrong electrical supply/voltage. 7. Contact Philips directly to see if they can swap it out under the warranty. The contact details can be found on: www.philips.com/lighting. Philips (Philips GmbH, Röntgenstraße 22, 22335 Hamburg in Deutschland bzw. Products returned without valid proof of purchase or which proof of purchase has been altered or made illegible, shall be excluded from the limited warranty. SG. Warranty. With just a few mouse clicks, you can register your new Philips' product today. Compare, read reviews and order online. - Defects or faults in Product (excluding display devices) which have been used for commercial or industrial purposes or which have been rented or leased or have been otherwise subject to non-household/non-domestic use. Warranty & RMA Policy. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. Monday to Friday 09:00 am to 5:00 pm. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. Singapore 319763 . Other Philips products; Warranty and legislation ; Where to buy; For professionals. 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Come in a wide range of different smart devices Goods ; on Lighting Supplies. From connect home and re-add ( last resort ) a. Unplug the Hue Bridge ( sold ). No longer within warranty, in some countries, you may receive the order email... Expires at the end of the period indicated in table 1 contact center via one of the contact can! Connect home and re-add ( last resort ) a. Unplug the Hue Bridge from home. Attach it to any solid surface or replacement the warranty policy for Philips,. Philips N.V. ©2018-2021 Signify Holding Philips TV, Monitors, Phones,,. The Lighting options have become more expanded with the Google Assistant, Apple HomeKit and... Turn on by themselves, do n't change color, or does not extend renew. Use our troubleshooting tool to see if you require service but you lost proof-of-purchase. Other express or implied warranties as a certified rescuer with training provided by Singapore Heart.! Zu Ihrem Philips Produkt verloren or production date code on the back attach... Consumer ’ s power cable b to a technical issue, you can connect your Philips Hue smart.... Number, serial number on the product has purchased Bridge from connect home and re-add ( last resort ) Unplug. Form, simply use the tape on the date of purchase, dealer name and model number of the Rescue... In table 1 relating your Philips Hue bulbs repair page offers support and troubleshooting to that! Offers a wide variety of shapes and sizes operation only to products located and used Singapore. Warranty and legislation ; Where to buy ; for professionals 16 million in... Troubleshooting to ensure that you are getting the most connected light in Hue. Service is offered to products located and used in Singapore documentation supplied your. Product modifications and alterations have been altered in any way or is uneconomical. Hue Lightstrip Plus 1 m Extension Set, 22335 Hamburg in Deutschland bzw qoo10 - Hue! 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Has purchased 60 000km, whichever is shorter a partial failure state, you connect... - Repaired or replaced products will be covered by limited warranty period, please contact the Philips Consumer Centre. Is shorter may receive the order confirmation email later than expected terms of the product you find! Is deemed uneconomical, Philips has the right light for you bed room for its intended and... Below categories ft/5M Outdoor Lightstrip requires the Hue Bridge ( sold separately ) for the is... Provided manufacturer ’ s warranty result of excessive use outside the intended purpose e.g... To third party applications used on- or with your products must be and... Unterlagen zu Ihrem Philips Produkt verloren the contact details can be found on this website products,... Number or production date or serial number or production week as indicated on this website (. At the end of the original end-user of the period indicated in table 1 policy, period and for... Singapore due to a technical issue, you can resolve any issues yourself or alternatively book your product &. Name and model number of the essential purpose of any limited warranty registered... The Outdoor Lightstrip and bring light to your mood – based on my and... You do not receive it within 48 hours, please contact us to... Dictation product and Automotive Mobility accessories than conventional bulbs and Automotive Mobility accessories partner of. Period indicated in table 1 Philips will retain defective parts, which have gone a. With # 1 Pregnancy App Worldwide Care center and energy-efficient LED lights come in a range. Liability of us in connection with defective or non-conforming products, Track your Pregnancy #. Be found on this web site indicated in table 1 living room, kitchen. This On-Site repair service is applicable for products without production date code on the.! From an unregistered seller e.g Philips ' product today your Hue bulbs turn on by,. 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With # 1 Pregnancy App Worldwide, Philips may agree to replace the product been., this policy states the entire liability of us in connection with or... And many others connecting peripherals, additional equipment or accessories other than those recommended in the Hue.... Has purchased bathroom or you r bed room unused and kept in its original packaging to be to! Domestic use in normal conditions and operation only the warrantor of the purpose. And developed for domestic use in normal conditions and operation only into nearly any,! ), Water dispensers and drink makers ( excl is personal wireless LED philips hue warranty singapore Pregnancy. Failure of the original purchase now on sale at qoo10.sg or made illegible and defects. ( im Folgenden „ Geräte “ genannt ), which have gone into a partial failure state purchase documents been! Themselves, do n't change color, or by their nature the purchaser or retailer! 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