I like the color (blue), size, and shape of the heating pad, and the cover is very soft and plush. There must be another way to put a stop to these cheap shenanigans. Hi Christina, I tried "your unplug the inside plug, then plug it back in" First, let me thank you for sharing this information. I do find that the flap, which is intended to cover the neck, doesn't really hit my neck/upper back properly, so that feature didn't really do what it's supposed to do. Thanks. This heating wrap is five times larger than other heating pads on the market. 15 of 16 people found this review helpful. It's still their product. A quick online search didn't reveal any information or instruction on how to remove the plastic parts, unfortunately. We received the two Thermawraps and neither one works. I purchased this Relief Wrap from Walmart but it would not heat so I exchanged it. $45 for one week and then the blinking red light came on. I use the LR product in my equine massage practice and on myself. Just like the rest use, 2 times know it won't work blinking light and nothing else very disappointed needs a refund slip to send back it's not worth what you pay for it. Blinking red light will not turn off. I've used it at least 10 times this month. This is crazy. Easily downloadable PDF content. My wrap was a Christmas gift from a dear friend to help with scoliosis in my spine. Tried different plugs and same thing, starts up them stops with a red blinking light. Now lights are blinking. Sort Reviews: Newest | Helpful | Highest | Lowest. I plugged it back in. I just opened the box and read the enclosed information. 13 of 13 people found this review helpful. LED Light Therapy speeds healing, pain relief, improves circulation. It was completely useless. I need to talk to someone from customer service. DO NOT buy online. It's a fire hazard. My pad stopped working after the 2nd time I used it. Used for 2 weeks. Just had a flashing red light. Relief Wrap is extra-long so it covers your entire back. I zipped up the zipper and plugged the other plug back into the wall. So the wavelengths of light that stimulate energy production are between 600 and 1000nm. 's unique design is shaped to perfectly target the neck, back and shoulder areas. Weil McLain boilers are a reliable source of comfortable heat that should give you 15+ years of dependable service. It almost caught fire while he was using the wrap. : - ( The TV shows "circles" vibrating in 2 places on the back ( a total of "4" vibrating circles - two near the shoulders, two more near mid back ) AND 2 more vibrating circles on the front. If this happens, all you need to do is unplug the cord from the heating pad. The plush cover is removable and machine washable. Had my credit card cancel the order and deal with them. I wonder if it blinks because the batteries die. Don"t pay the credit card bill for this. The … It would be worth the money had it vibrated in all these areas. Relief Wrap . Comes with a 60-day money back guarantee! You can change your mind at any time and disable notifications. Too bad I got it as a gift because I would return it faster than you could blink an eye. Simply use the Relief Wrap on the affected area and it provides you with warmth and comfort. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Shop Humidifiers, Air Purifiers, Heating Pads & … Heat time on auto settings, Reviewed in the United States on January 20, 2018. I had no idea what this meant. Not worth the buy,! Not a good product at all. For joint pain, try applying direct heat to hard-to-treat areas. Not bogo as advertised and additional shipping and handling was two thirds of purchase price. Unzip the material pad cover on the side. Second, your system didn't work for me. You will be able to get relief right at home, saving you both time and money. Please make sure that you are posting in the form of a question. Michele. Subscribe * required. Knee wrap that massages and helps alleviate arthritis pain. The pad also has weighted edges and a magnetic clasp to help you wear it comfortably. If you continue, we'll assume you are OK with this; otherwise see our Terms of Service & Privacy Policy to Opt-Out. Received as a gift, plugged it in and red heat light flashes. The wiring will control the heat and batteries massage but eventually that will give out and when it does, won't it cause it to begin blinking no matter what side you try to turn it on as a precaution? Not a good product. Nice size/shape/color with very soft cover, but big, lumpy plastic massage parts stick in your back, Reviewed in the United States on December 28, 2017. I zipped up the zipper and plugged the other plug back into the wall. M. And I can't get anyone on the line - just music plays as soon as I answer the phone. Does light therapy really work? TENDLITE® can be used anywhere, any time and will provide instant relief from stiffness, spasms and pain. Unplugged and it worked for like 10 seconds and then stopped. Please have someone call me as I can't find there number anywhere. It might become tangle and could pose a tripping hazard if used in a busy area. Push the red button and it stops working completely. Bought it, it shuts off after about 45 minutes and won't come back on.:. Keep dry and away from any water sources Always remember to unplug the wrap when not in use. It was advertised for $59.99 plus $14.99 s&h and an extra one for just the s&h cost of $14.99. If my life depends upon it, I guess I'll die first. The green light will stay on but no heat. All these reviews you would think your company would offer something better or a refund to customers. Thermapulse Relief Wrap is a comfortable body wrap that gently soothes neck, back and shoulder pain away, alleviating tensions and relaxing sore achy muscles. ( the error light ). A crap shoot. That is the full extent of what this product does. Anyone out there have any suggestions? I then e-mailed them and have, to date received no response. Which was nice, until literally 3 weeks later again! My new thermapulse reluef wrap keeps cutting off after 10 seconds. This number is no longer in service. I want to know if you have this wrap without the massage? Gave 3 away as gifts in December. Worst product I've ever used and apparently everyone who owns one feels the same way. What a terrible product - it only works for 2 minutes then it turns off by itself. 60.00 is a freaking joke for this thing. It does for me at least. I'll be shopping for a heating pad from anyone except Thermopulse. This was an expensive purchase for my friend thinking I'd love it. Again, very disappointed! This allows you to control the intensity of the heat so that you are comfortable. 973-439-9035 ask to speak with a manager. Took it back and exchanged for another. The box states "Relief For Shoulders, Neck & Back. " Top subscription boxes – right to your door, Ontel Thermapulse Relief Wrap Extra, Long Heat Wrap, Blue, See all details for Ontel Thermapulse Relief Wrap Extra, Long Heat Wrap, Blue, © 1996-2020, Amazon.com, Inc. or its affiliates. - - - - Not Required For Comments & Questions, Thermapulse Relief Wrap Reputation Management, Tap Here to find Different Reviews on AMAZON. The secret behind Thermapulse Relief Wrap is the heat that it gives off. Was so looking forward to using this for my aches and pains. I really didn't have any interest in the massage feature - I've never found that this kind of vibration provides much benefit for my back pain - but I liked the size and shape of the heating pad. Red light therapy (RLT) is a treatment that may help skin, muscle tissue, and other parts of your body heal. Purchased the wrap yesterday, plugged in and the massager worked but very little heat both settings. It is roughly 5 times bigger than most heating pads. The BSEEN LED Sports Safety Flashing Reflective Armbands are a quick and simple answer to being seen at night. When I tried to go back to the website it would only take me to the confirmation page. Once you plug the cord back in, it should work! Reviews, Comments & Questions Help EveryoneYour Opinion Counts! Does anyone have the correct customer service number or is there one? I am willing to give a different brand a try, because I did enjoy the pain relief. This heating wrap also doubles as a personal heater as it will keep you warm when it is drafty. Do not buy. I also was charged with a double order and for the deluxe model ( if There is such a thing ) that was supposed to be $20 more with more Settings and features, but the total came to $267.19. I want to make sure it won't interfere with my pacemaker. I find it really hard to believe Bed Bath and Beyond will not take it back. What do you know? I wanted to purchase 4 of these pulse wraps for myself and gifts! Inside, the plug is attached to the pad. Original review: Dec. 11, 2018. The plush material will lose its softness if this product is washed too often. As a trusted brand, I probably should have gone with them first. So I save money. Its contoured fit will relax all of those hard to reach places. I just received this today and while I was really looking forward to getting this heating/massaging pad it didn't lake long to see that it wasn't worth the waiting . The heat was great. Now we are out all that money and have nothing to show for it. I just took a screwdriver and pried the whole cover off then unplugged mine and it started working again. Finally on tues, I received an email telling me to call this no. Please advise asap. There is a little white plastic pin that looks like a bump on the cover of the plug. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. It is available in tan, blue and burgundy. I tried to unplug the inside as one person said & it still wouldn’t work. Call Thermopulse customer service, they say bring it back to the store. Thank You Barb. See real customer reviews for Thermapulse Relief Wrap Extra-Long Massaging Heat Wrap at CVS pharmacy. The cost of Thermapulse Relief Wrap is $39.98 plus $14.99 shipping, for a total price of $54.97. Why would I pay for another one? It works well, but I didn't read the instructions closely the first time. NO heat NO vibrating massage, just a flashing red light. For additional relief use the second port and repeat procedure to put on another two pads. Helpful. The massage working, but the HEAT (the most important part of the pad) don’t get warm at all even when I put it on high. And plug into one of the ports on the device. TV Stuff Reviews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. To all those with problems. Do not know if it will in the future. Well no receipt, no return. 18 of 19 people found this review helpful. Unzip the material pad cover on the side. Therefore once again Thank You Very Much. I have been taught a lesson never by from TV ad's no matter how good the product seems to be. For that much money this thing should last years NOT weeks..! It was working with no issues for a little over a month. DO NOT BUY or GIFT this product! Didn't keep the receipt ( stupid me ). Your recently viewed items and featured recommendations, Select the department you want to search in, 15 min. Nothing good said about it anywhere's. Catherine you are absolutely correct on this reply, I do it all the time when stuff breaks after a short period of time but still stand behind what I said about Bed Bath and Beyond, they are the best store and stand behind their stuff! Instructions say if light is blinking to call customer service. If blinking continues, stop usage of Wrap and contact Customer Service. Back to the flashing red light. Own this business? The controller is easy to use so everyone can enjoy it. Big business, always winning. Thank you, DL Gates. Just a thought. I unplugged it. Look online for directions, nothing there. It's cheap and poorly designed. Push for restart and comes on again for another hour. All 3 quit working. We bought 2 of these for christmas gifts and both of them are not working right out of the box. This page works best with JavaScript. Do not buy this! Beyond for almost $ 70 felt no heat notifications of new as seen on items... 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