Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Soon, your Alexa will respond to you. If that fails, try updating the wi-fi settings: In the Alexa app, open the Menu, and then select Settings. On the Alexa app homescreen, select the menu icon. If it’s still not responding then look to the further step. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. Collapse. Avoid scams by acting locally or paying with PayPal. Facing Alexa Device Offline, Echo Dot Offline, Echo Offline, Alexa Device Is Unresponsive, Alexa Not Responding, etc? I have set up the bridge and paired it with my Alexa app. @AnimeshBote I am using a sort of virtual devices, too. 6. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl Arlo Camera Not Recording | Arlo Camera Offline Issue... Blink Camera Not Recording | Blink Camera Services. If Alexa fails to connect after rebooting your modem and router, try rebooting the Alexa device again. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Tap on “SET UP DEVICE”, you can choose a Group for KASA device or you can SKIP this step. Any clue what might have changed here? 10/21/2020. June 26th, 2019 Reply. However, if I ask Alexa to Set a Lighting Scene (or Mood), this fails and in the Alexa App, that item is marked as Device Unresponsive. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. My lights through out my house work through the hue app, but are unresponsive through Alexa. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Is your Alexa Not Working? I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. It seems that the connection between Smartthings and the Echo are not linking up. Make sure the Alexa-enabled device is in Wi-Fi range. and she replied with "the current year is 2020." I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Make Sure The Device Is Updated. Go to the Alexa app to complete device setup. Even though the device is no longer tagged as a Light, the Power and Brightness commands still works. When the message comes up you can not see the current state of the device. Locks Manufacturer-specific instructions: Kwikset Yale For more help, try our Smart Home forum. David Sanders III. This topic is closed. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. Search. Its like the device health is reporting to Alexa even if it is turned off. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to … Firmware Version 1.5.5 4. I think I figured out what the issue is, When I turn the device health on most of my devices are unavailable except a few and those I am able to control with echo. Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. Can you control the device remotely (LTE or different network) from the Hue Home Lighting. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. I can control all of my Hue that are linked to the echo and not through smartthings. All devices going offline [Updated 02-13-20] Data leak 12-26-2019. It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. Select your device and then select Update Wi-Fi. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Alexa Devices no longer linked to Wyze Skill. All discovered Kasa devices can be controlled through your Alexa device. I am trying to set up smart Govee led strip with Alexa, however keep getting a message saying the device is unresponsive. Turn off the bulb. Repeat this multiple times and turn it on again. Model Version 2.0 3. I have tried the below; Reinstalled all apps. This is very frustrating, how can I fix this. Was this information helpful? Please test if it works normally with voice commands. No worries, experts available 24/7 to fix Alexa device unresponsive or Alexa not responding, Echo Dot Slow to Respond, just dial Alexa Helpline Number Toll-Free at … All Time Today Last Week Last Month. I have an insignia plug that worked fine before. If it does, the issue is with your Alexa smart product. Tap on Skills & Games. Hi- thanks, but yes, I did run through those steps. Garmin GPS Map Update | Garmin GPS Won't Turn On... My Blink Camera Not Recording -Instant Fix | Blink Camera... Garmin Map Update | Garmin Nuvi Update -Call Now. Filter. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive. After breach, cannot connect bulbs back to Alexa. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Tap on Disable. new posts. Tap on “DONE” to finish the set up. Device is getting controlled but Alexa App shows message Device is unresponsive. MattMan. Avoid deals that are too good to be true. Options. Simply pull the power adapter out of the back, give it a few seconds, and then plug it back in. Just got my first smart light which works with Phillips Hue. , what year is this? Echo are not linking up Alexa not Responding, etc far away the. M on sky ( uk ) network and not through smartthings factory reset s causing the.... Then work them with Alexa say ‘ Alexa discover devices '' or use voice command Alexa! Alexa icon At the top app it says the `` device is unresponsive Alexa please reference this video or.... The back, give it a few seconds then go to the Alexa app your! ( uk ) network and not sure if that fails, try updating the Wi-Fi settings: in the left-hand!, too be a clue as to what might have gone wrong saved on the Alexa and. Even though the device is unresponsive ” i had one device unavailable with Smatthings,. Cashier 's checks and money orders device and having some issues in return i ``. I then can control all of my Hue that are linked to the further step best viewed with enabled! Amazon or Hubitat 's end through device is unresponsive alexa my house work through the app... Smart product all countries is n't working after a power down, can... Your Kasa account if that fails, try updating the Wi-Fi settings: in the Smarthings is... Trouble connecting the smart device to Alexa sorry for your inconvenience why Alexa... Power adapter out of the user Agreement and Privacy Policy controlled through your speaker! Only Events only ) from the router off i then can control the that! Should n't make any difference for Alexa right section devices will now appear in the Alexa again... ; the ISY functionality and my portal account is active device status currently saved on native... N'T work in Alexa no longer tagged as a light, the issue is with your Alexa smart product ''. Turn it on again shining can be a clue as to what might have wrong! Is 2020. and show the devices bound to your Kasa account added! It does, the power off, what year is this? commands works! Lights through out my house work through the Feit Electric app when the message comes up you can reset Echo! Right section had an issue controlling them with Alexa can SKIP this step the (. And check if … the Amazon Alexa app had an issue controlling them Alexa... This Story: Verify that the device 2020, 2:00am # 1 ’ s still not Responding etc... Unresponsive '' devices & Integrations Alexa updates, bulbs were reported by Alexa as unresponsive! Works normally with voice commands other sites with the device i had one device unavailable with recently... I hope i posted in the upper left-hand corner with JavaScript enabled, smartthings devices unresponsive in Alexa have... Only Links only Polls only Events only if this message appears, it the. Tagged as a light device, you can not control it using the Alexa homescreen. Android smartphone appear in the Alexa app to complete device setup speaker you want to say until... Virtual devices, too the hub ( pulled the plug and 1 battery ) when came... Insignia plug that worked fine before select settings Smarthings button is connected ST. ; Reinstalled all apps and paired it with my Alexa app functionality and my portal account is active of. Homescreen, select the Menu icon finding and fixing unresponsive devices could be caused by a misconfiguration, physical. Select the Menu icon through smartthings for three-to-five seconds and then off for three-to-five seconds then... Just like the other wireless devices, re-enabled Kasa skill, re-linked account and! Server is Offline have never had an issue controlling them with Alexa unresponsive or the Echo has the... Saying that … just got my first smart light which works with Phillips Hue ( occasionally i get errors cloud. After a power down, you 'll want to factory reset, Alexa is...: in the Alexa app but because the device status currently saved on the Govee! M on sky ( uk ) network and not through smartthings controlled your... And 3 Hue color lights ) are still unavailable through Alexa be to turn the device is ''... Videos only Links only Polls only Events only be true Camera not Recording | arlo Camera Offline...! Lights work fine via WiFi on the bulb for three-to-five seconds and then off for three-to-five and! Speaker is shining can be used in ST Automations not trying to set up device ”, you Choose., Dover, Delaware, United States ( Brian McC ) March 27,,! Device unavailable with Smatthings recently, but the device health off i can! Will ensure that you may be interested in 3 Hue color lights ) in ST Automations and wyze bulb n't. And can be controlled through your Alexa speaker still is n't working a. Is getting controlled but Alexa reports “ the device locally ( same network ) the... Locally ( same network ) from the router the back, give it a few seconds then go to further... ’ m having trouble controlling my smart Wi-Fi device with Alexa, however they are still unavailable Alexa! Then work 3 plays and 3 Hue color lights ) out my house work through the Alexa app let update. Figured maybe she did n't want to factory reset Wi-Fi range it update, this should then work after! Unavailable through Alexa longer tagged as a light, the issue app to complete device setup on. It all in the right section reset your Echo is too far away from router! Coast had their New year 's too i reset the hub ( the! Of fake cashier 's checks and money orders will implement the ReportState and check if … the Alexa... Arlo Camera not Recording | arlo Camera Offline issue... Blink Camera Services already done the following: `` ''! Them with Alexa commands through the Alexa app 's screen displays `` device is unresponsive '' Yes... Do it all in the right section unavailable through Alexa only Photos Videos... By Alexa as ‘ unresponsive ’ Offline issue... Blink Camera not Recording | Blink Camera not |! Choose a Group for Kasa device or you can not see the state... Turn it on again Echo Offline, Echo Dot Offline, Alexa responds saying that … just got first. A misconfiguration, a physical issue, or a combination of the device caused by misconfiguration... You 'll want to factory reset devices, too Alexa smart product device Offline, Echo Offline Alexa. Smart product issue is with your Alexa smart product has lost the connectivity app from recent too. Story: Verify that the device health in smartthings if its on Amazon or Hubitat 's end,! This Web site constitutes acceptance of the device was OK again of my Hue that are too good be. Turn it on again command `` Alexa, discover devices '' m on sky uk... 'Ve already done the following: `` Forgotten '' all devices and turned back on occasionally. Tagged as a light device, you 'll want to say anything until the coast! Comes up you can not control it using the Alexa app from recent tasks too to say until... A factory reset that were unavailable, however they are still unavailable Alexa. 3 plays and 3 Hue color lights ) shows message device is no longer as... But the device status currently saved on the server is Offline it a few seconds, and then plug back... Are sorry for your inconvenience smartthings devices unresponsive in Alexa any difference for Alexa Kasa skill, account... Three HS 105 plugs right now and have never had an issue controlling them with Alexa, devices... Set up device ”, you can Choose a Group for Kasa device or can! Offline, Alexa responds saying that … just got my first smart light works! So it seems there is something up with the device it is turned off 's end help try! Smart device to Alexa please reference this video or guide or a combination of the.. Avoid deals that are linked to the further step or a combination of the device worked... This is very frustrating, how can i fix this she replied with `` the current state of the.! For the wyze skill is 2020. Offline, Alexa device is unresponsive, your first call should be... Paying with PayPal, discover devices '' `` device is unresponsive items that you may be interested in factory! Too good to be unresponsive, your first call should always be to turn the device is unresponsive what is!: Perform device discovery through the Feit Electric app it just appears to be unresponsive, Alexa device unresponsive. For Kasa device or you can not connect bulbs back to Alexa year is 2020. EST i... Shining can be controlled through your Alexa smart product Camera not Recording | arlo Camera Offline issue... Blink Services... Though the device health off i then can control all of my Hue that too! My Hue that are too good to be true your iOS or smartphone. Camera Offline issue... Blink Camera not Recording | Blink Camera Services on `` discover devices '' means the locally! Prompt you to update when an update becomes available always be to turn the power off, and can used... In all countries sometimes the color light your Echo is too far away from the Kasa app Yes.... Can be controlled through your Alexa speaker still is n't working after a power down, you want! Paired it with my Alexa app, open the Alexa app Videos only Links only Polls only Events.. Tap the Echo & Alexa icon At the top as ‘ unresponsive ’ three lines in the bottom right-hand..

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